In total there are 173 rooms in this four star hotel including standard & deluxe rooms and deluxe & executive suites. Room facilities include central air-conditioning, IDD telephone, a mini-bar, an in-door safe, a bath, and satellite TV. Other hotel facilities include a business center with conference rooms of various sizes, as well as many recreational facilities including a night club, a gym, a swimming pool, a tennis court, a beauty parlor and a sauna center.
The hotel offer a fairly good range of restaurants to tempt the palate. The Long cafe offers western delicacies and buffet, the Dragon serves various Hangzhou Cantonese cuisine of high quality. The Longwin Lounge is an ideal place to unwind.