The Xinqiao Hotel (Xinqiao fandian) is perfectly located in the commercial centre of Hangzhou City with the West Lake only a few minutes away. The Jeifang Road Department Store is opposite the hotel. The railway station is 2km, and the airport 12 km, away.

The hotel has 409 rooms and suites in different styles. Rooms come with air-conditioning, IDD telephones, minibar, in-room safe and satellite TV. Non smoking rooms also available.

The Business Centre provides full secretarial facilities to cater to business travelers. There is also a multi-function hall with a capacity of 300 people and ten meeting rooms for any type of function. The recreation centre offers a host of facilities: saunas and spas, bowling, tennis courts, an indoor swimming pool, disco/night club, beauty salon, a fitness centre, bar & lounge and a snooker room.

Additional facilities that the hotel provides include baby sitting, foreign exchange, a hotel doctor, limousine hire, a shopping arcade and a tour desk.

Guangdong cuisine prepared by famous cooks is served at the Tianfengge Restaurant, while the Xiling Hall offers special Zhejiang dishes. There is also a restaurant serving Western food in elegant yet quiet surroundings. Meet friends for a relaxing drink at the Coffee Shop or enjoy more intimate gatherings in the private rooms available.